Broadcast TV has set a very high bar for viewer expectations and delivering a great quality of experience (QoE). As the trend and demand for multiscreen viewing and TV Everywhere or Over-The-Top (OTT) continues to grow, so does the demand for a high quality of experience with the best content on any device and at any time. Behind that multiscreen experience lies some very complex adaptive bit rate (ABR) technology and a new set of monitoring challenges.

Let Tektronix guide you through the ABC’s of closed caption monitoring and analysis. We’ll provide a background on the FCC rules and the requirements for establishing best practices. In addition, we will provide some troubleshooting tips and real world examples to help you stay in compliance and keep your customers happy.

This guide provides the necessary information to establish a high quality of service through your entire digital video delivery workflow, including content readiness, live network monitoring and network troubleshooting.

This briefs explains the difference between QoS and QoE and the monitoring requirements needed to achieve the best picture and sound quality for subscribers. In addition, the monitoring requirements for compliance issues such as closed captioning, audio loudness as well as ad insertion monitoring, RF monitoring and multiscreen (OTT) monitoring are discussed.

Are you familiar with monitoring your network Quality of Service (QoS), but not quite sure about the benefits of monitoring your network’s Quality of Experience (QoE)? Are you considering deploying a QoE monitoring system, but not sure about the key factors to consider in choosing a vendor? Download this short, one page overview to learn about the 10 things you need to know about monitoring  Video & Audio Quality of Experience.

In the context of video and audio programming, Quality of Experience (QoE) is assuring that operators deliver pictures and sound that will keep their viewers happy. For many years, operators have focused on monitoring the Quality of Service (QoS) of their video networks. But video and audio quality issues still remain among the top complaints from subscribers. Indeed, independent research conducted with Video Service Providers found that the top customer issues reported were content related: macroblocking; video blackouts; frozen video and silence. Learn how Tektronix’ Sentry uses innovative technology to allow operators to monitor video networks based on actual customer experience with video and audio services.